Privacy policy

At Aangan.com, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.

We are committed to protecting your data and complying with applicable privacy laws, including the General Data Protection Regulation (GDPR).

1. Who We Are

Aangan.com is operated from:
Aangan.com
Burgemeester Verderlaan 3D
3544 AD Utrecht, Netherlands

If you have questions about this policy, you can contact us at:
Email: [your email]
Phone: [your phone number]

2. What Information We Collect

We may collect the following types of personal data:

Contact Information: name, email address, phone number, shipping and billing address
Order Information: items purchased, payment method, transaction details
Device Information: IP address, browser type, time zone, and cookies
Marketing Preferences: your consent to receive newsletters or promotional messages

3. How We Use Your Information

We use your information for the following purposes:

To fulfill and deliver your orders
To process payments and issue invoices
To provide customer support
To send updates about your order status
To send marketing communications (if you have opted in)
To improve our website performance and user experience
To comply with legal obligations

4. Legal Basis for Processing (EU Customers)

Under the GDPR, we process your personal data based on the following legal grounds:

Your consent (e.g., for marketing emails)
Performance of a contract (e.g., to deliver your order)
Legal obligations (e.g., tax records)
Our legitimate interests (e.g., preventing fraud)

5. Sharing Your Information

We do not sell your personal data. We may share your information with:

Shipping carriers to deliver your order
Payment processors (e.g., Stripe, Razorpay, PayPal)
Service providers (e.g., email, website hosting, analytics)
Legal authorities, if required by law or to enforce our terms

All third parties are required to handle your data securely and only for the purpose specified.

6. International Transfers

If you are located outside the Netherlands (e.g., in India), your data may be transferred to and processed in countries with different data protection laws. By using our website, you consent to such transfers.

7. Data Retention

We retain your personal data only as long as necessary:

Order and payment data: up to 7 years (for legal/tax reasons)
Marketing data: until you withdraw your consent
Analytics and cookies: as specified in our [Cookie Policy] (if applicable)

8. Your Rights (EU Customers)

You have the right to:

Access your personal data
Correct or update your data
Delete your data ("right to be forgotten")
Object to or restrict processing
Withdraw consent at any time
File a complaint with your local data protection authority

To exercise any of these rights, contact us at [your email].

9. Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and deliver personalized content. You can manage cookie preferences in your browser settings. For more details, see our [Cookie Policy].

10. Third-Party Links

Our website may contain links to third-party websites (e.g., Instagram, payment gateways). We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of the website signifies your acceptance of any updates.